Frequently Asked Questions

Q: How do I sign up?

A: Click the green button at the top of the GatorDocs.com page, or any of the sign up links on the various pages.

Q: How Secure and Safe is My Information?

A: GatorDocs.com runs High Speed Dual Pentium processor Linux IBM Servers. If you are familiar with the banking AIX system, then you are aware how safe this is. All secure data is 128 bit encrypted using SSL certificates. You can tell when this is active by the lock appearing on the bottom right corner of your screen. No employees have access to this information and additionally all employees who are under our employment go through vigorous background screening checks.

Q: How Can I Gain Access to my Information if I have forgotten my password?

A: Click the blue round button at the top of the pages – 'My Secure Login'. When you arrive on the login page, click the link that states, 'I have forgotten my password'. A link will be emailed to your last known email address where you will be asked a string of security questions. Follow instructions.

Q: What If I Lose My Username?

A: Due to the extreme security measures placed on your information, if you are unable to recall your last known username, we are unable to retrieve this information. We suggest you cancel your PayPal subscription and immediately after this payment is cancelled all secure info will be destroyed automatically. You will then have to set up a new account, and re-enter all your information.

Q: Can I give my next-of-kin access to My Account?

A: Yes you can, after you have logged into your account. When you create an account, you are able to give access to your next-of-kin by giving them a username and a password.

Q: What is the 24 hour Emergency Button?

A: In an emergency, click the emergency button, and you will have instant access to your insurance, vehicle, etc. details in printer-friendly format. When you sign up you will be sent a laminated card with the contact details of whoever you set up to be your next-of-kin contact.

Q: What does FAQ stand for?

A: FAQ stands for frequently asked questions.

Q: What is My Secure login?

A: This is where you gain access to your secure area to view and input your personal data relating to you, your family and personal assets.

Q: Why is there a Red Gator Saying funny things?

A: He is there to amuse our customers and keep them smiling with his raw sense of humor. You can add to the humor, by submitting your funny sayings to the gator at suggestions@gatordocs.com.

Q: Can I Access GatorDocs.com from Any Computer?

A: Yes you can, as long as there is an internet connection to that computer; please follow all precautions set-out in our Privacy Policy when doing so for your protection.

Q: How do I cancel if I No Longer Require this Service?

A: You can cancel by logging onto your PayPal account and canceling the subscription. Your information will automatically be deleted.

Q: Will I Be Bound By Any Contract Should I Cancel?

A: No, there are no contracts binding you to any length of time, but you are bound by the disclaimer, conditions and terms laid out on this site, during use of this service or website.

Q: What Is My Neighborhood?

A: It is a service that will be available in the near future giving you the future happenings in and around your neighborhood.